store.alexpfeffer.co

F.A.Q.

What version of Kontakt do I need?

There seems to be quite a bit of confusion regarding this topic. For all our sample libraries you will need at least Kontakt 5.8.1 FULL version.

If you load our sample libraries into the Kontakt Player, you will see all libs appear as DEMO.

 

How do I get my products?

This is a digital store, meaning all the products (except merch) will be delivered to you via codes. In order to download your sample libraries or MIDI packs you have to download the Pulse Downloader.

 

What is the Pulse Pownloader?

The Pulse downloader is a very easy to use tool, helping you to not just organize your purchased sample libraries, but also offering lightning fast download speed.

Once you've ordered one or several products, you will receive a confirmation email followed by a separate Pulse email with detailed information.

Basically you have to sign up with a Pulse account, download the Pulse downloader and install it.

Add the redeem codes (Add a product) of your purchased libraries, set a folder and download them.

Done :)

 

What if I am not happy with my purchase?

It is pretty simple. If you don't like your purchased products, you will get your full money back within 30 days after purchase. No questions asked! If you are not happy, neither am I!